Patient Center

OVERVIEW | FIRST VISIT | PAYMENT | INSURANCE | PROMOTIONS | REFERRAL | OFFICE SCHEDULE

Payment Policies

Cash

Patients with no insurance or HMO insurance are required to pay cash for their services at the time of service.

If the patient has a PPO insurance plan that the Doctors are not contracted with, the patient is required to pay for their services at the time of service and a courtesy bill will be submitted to the patient's insurance carrier on their behalf. Any reimbursement will be sent directly to the patient.

Insurance

Patients who have Blue Shield or United healthcare Insurance plans are required to pay their co-payments for services at the time of service. Co-payments are determined by calling the carrier while the patient is in their New Patient Evaluation with the Doctors. Billing is sent to the patient's insurance carrier twice a month.

Worker's Compensation

Patients who are using Worker's Comp Insurance to pay for their services are not required to pay at the time of services. However, to ensure the proper billing of their claim, all related information needs to be given to the Office Manager on the first date of service. If the required information is not received, the patient is responsible for all outstanding charges. Billing is sent to the patient's carrier twice a month.

Personal Injury

Patients who are using the "Med Pay" portion of their auto insurance policy to pay for services rendered are not required to pay at the time of service. However, to ensure the proper billing of their medical expenses, all related information need to be accepted by the Office Manager. If the required information is not received, the patient is responsible for all outstanding charges. We will only bill the insurance policy of the patient who is being seen. If the patient does not have Med Pay, they are responsible for all outstanding charges. Billing is sent to the patient's carrier twice a month.

Medicare

Patients who have Medicare Insurance are required to pay cash for their services at the time of service. Billing is sent to Medicare twice a month. If the patient has a form of secondary insurance that our office is contracted with, a Medicare EOB must be received before a secondary bill for services may be sent to the carrier. Secondary billing is done twice a month.

Cancellation Policy

We require 24 hour advance notice for cancelled appointments. Missed appointments not cancelled in advance will result in a $50.00 cancellation fee.

>> Back to top